We reserve the right to alter prices without notice.
Bookings are accepted with a £20 deposit. A £50 deposit is required for bank holidays and bookings for 7 days or more. In the event of a cancellation, all deposits are non-refundable and not transferrable. Advance bookings will be confirmed in writing or by email.
Latest arrival time is 7pm (or dusk whichever is earlier) unless by prior arrangement.
“Store & Stay Facilities” are available – please get in touch for details
We try not to have too many rules, however we do need to have some, in order for the park to be run effectively and safely :-
Adult Only
We are an adult only park. All customers & visitors must be aged 18 or over.
Pitch Availability
All pitches are hard standing, except for the tent area. Pitches are available from 12 noon and must be vacated by 11.30 am on the day of departure. If you wish to stay on your pitch after this time, please ask on that morning if it is possible. If you do stay on, a charge of £5 is payable and in any event pitches should be vacated by 4pm please.
Park Maintenance
We work hard to maintain high standards at Waterrow – please help us by keeping your pitch tidy and using the facilities provided for disposal and re-cycling of all waste. Clothes drying facilities are provided in the barn – washing lines, other than those attached to the window of your caravan/motorhome, are not permitted. Gazebos are also not permitted.
Dogs
Your dogs are welcome (a maximum of two per pitch) but must be kept on a short lead at all times, except in the dog walking areas. Please clear up after your dog wherever you are on the Park, using the bins provided. Please do not leave dogs unattended in your caravan/motorhome for any length of time and do not allow your dog to upset or annoy other people.Day kennel facilities are available if required.
Noise and Nuisance
Please do not disturb other people. We will ask anyone causing unacceptable behaviour to either modify it or leave the Park.
Environmental
Please respect the grass, plants and trees and avoid any undue damage to them, regularly moving any items standing on the grass. Caravan awning groundsheets are not allowed on the grass, most of our pitches are double-width hardstandings to allow for this. Tents with built-in groundsheets are permitted, however you will be asked to move for stays in excess of 7 days to allow air to the grass. Alternatively a hardstanding pitch will be offered, if available. Tents with built-in groundsheets are permitted. Barbecues are permitted where they are on a stand and leave no scorch marks on the grass. Fires are strictly forbidden both on the Park and in the woodland/river area.
Visitors
Please let us know if you are expecting visitors. For your security and our peace of mind, we must be aware of who is on the Park and whether their visit is a legitimate one. Visitors’ cars should be parked in the parking area along the top hedge. Can we remind you that no-one under 18 is allowed on the Park.
TV booster system
We have a TV booster system, as TV reception is otherwise poor. If you have a coax cable, please bring it with you, otherwise we sell them for £12.50 (25m length).
Wireless Internet Connection
We have Wi-fi facilities. The charge is £5 per week or part thereof.
Safety
Please take care at all times and observe our 5 mph speed limit. The Park accepts no responsibility for loss or damage to persons or property. Should any accident occur while you are on the Park, please report it to reception immediately.
Access Statement
We have an Access Statement which is available on request or on our accessibility page.
Licence
Our licence covers caravans, motorhomes and tents only. No converted buses, lorries, vans etc. will be permitted onto the Park and deposits will be refunded in these circumstances. If you have to use a commercial vehicle for your holiday, please let us know when booking and we will ask you to park it in the car park once you are settled on your pitch.
Emergency Procedure
If we are needed during the night please ring us from the payphone (623464) or come into our yard, coming quietly past the static caravan (beyond the shower blocks) and turning towards the back of the house. This will alert us by setting off the alarm in the house. In case of fire, and if appropriate, use the fire extinguishers provided.
Park Management
If you have a problem, please come and see us at any reasonable hour and we will do our best to help. We wish you a very happy and enjoyable stay with us.
