Coronavirus

 

Click here to view our COVID-19
important changes to
Waterrow Touring Park document
 

(15th August 2020 - v1.1)

UPDATE - as at 24th June 2020

 

 

Thankfully the Government announced yesterday that campsites are allowed to re-open from 4th July and we are looking forward to re-opening the gates on that date :-)  Obviously there is lots of work to implement prior to this opening date but currently we are still operating with very limited staff.  Now we know what we can and cannot do we are currently working on the necessary changes in and around the park (incorporating our facilities) to adhere to the legal requirements of being COVID SECURE, for the full protection of our customers and our staff.  In order to adhere to the 1 or 2 metre ruling we will be opening a limited number of shower, toilet and cleaning facilities, but we are asking our customers to use their own, reducing the risk to us all. 

 

If you have any further enquires, please do not phone, we are asking all to send an e-mail and if you would like to check availability or make a booking please use our online booking system.  More information will follow via e-mail and/or on this website very soon, so please bear with us.  Thank you.

UPDATE - as at 13th May 2020

 

 

Bookings prior to July 2020

The Government’s announced on Monday 11th May its "Plan To Rebuild: The UK Government’s COVID-19 recovery strategy”, which unfortunately requires caravan parks to remain closed.  We have modified our terms and conditions stating that if you have a booking that has been or will be cancelled due to the COVID-19, please be assured all monies paid are safe and will be able to transfer to new dates either later this year or for 2021.  We have opened our booking system for 2021 and prices have been matched.

Step 3 of the recoverty strategy does state "at the earliest by July – and subject to all these conditions and further scientific advice; if and only if the numbers support it, we will hope to re-open at least some of the hospitality industry…provided they are safe and enforce social distancing.” 

With this is mind we are now taking bookings from 4th July and can only hope that we are permitted to open.  You can book online - click here.  Please be aware we may not be able to answer the phone and it may take a day or two to respond to emails as we only have very little resources at this time.  We really appreciate your patience and thank you for your support during this difficult time.  We sincerely hope that you and your families are keeping safe and well - We are so looking forward to seeing you again very soon!

 

UPDATE - as at 23rd March 2020

 

It is with great sadness, following the governments clear statement tonight our caravan park is now closed.

 

As the closure is Government enforced, we are offering all customers with existing bookings the opportunity to transfer their booking free of charge to another date (including into 2021), subject to availability and any additional cost for the revised date.  Up to now we cannot thank our customers enough who have supported us during these unprecedented times.  We do ask you not to phone us, should you have any queries please do send us an e-mail and we will respond as soon as possible. Please keep safe and hope to see you soon once this has passed.

Best regards

"Team Waterrow"

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Waterrow Touring Park, Waterrow, Wiveliscombe, Taunton, Somerset TA4 2AZ | t: 01984 623464 | e: info@waterrowpark.co.uk